The Climate Insights Hub attaches great importance to respecting the right to privacy of the visitors of its website.
You can contact us at:
Climate Insights Hub
Every visitor of our website, as well as people who email us.
What information about you do we handle, why do we handle that information, what is the legal basis for those processings and for how long do we retain the information?
We handle the hereunder mentioned personal data that we collect directly from you or via cookies (see cookies policy)
The data processings that we conduct are there because either you have consented to it or for our legitimate interests. You can find those reasons and legal bases hereunder.
When you make use of our website
We use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google Analytics to make, any attempt to find out the identities of those visiting our website. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.
This data processing is based on your consent (article 6.1.a of the GDPR).
You have the right to withdraw your consent at any time (see Your Rights hereunder).
When you log in on our website or register for newsletters or want to upload articles and documents on our website
Based on your consent (article 6.1.a) of the GDPR),
We collect and process your identification data (name, first name, country, photo if you decide to provide it to us (photo is not a requirement to have a user login to the site) and email address) for users to be able
- to login to the website
- for registration and delivering of our newsletters. We use a service provider to deliver our newsletters,
- for you to upload articles and relevant documents on the website so that we can contact you in case needed.
Based on our legitimate interests (article 6.1.f of the GDPR),
When you register for newsletters, we gather statistics around email opening and clicks using industry standard technologies including clear gifs. This information is only processed in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting our website.
Those data are kept as long as you do not oppose it.
When you email us, chat with us or otherwise contact us:
We process your contact details, when required, in order to provide you with the requested support. This data processing is based on your consent (article 6.1.a of the GDPR).
When you contact us to make use of your data subject rights:
We process your contact details and the proof of your identity you send us in order to address your request. We can also depending on your request process other personal data we have collected also in order to address your request.
This data processing is for compliance with legal obligations to which we are subject (article 6.1.c of the GDPR).
We will store those data for a duration of one year. This duration aims at having history of the case in case the data subject comes back with further request. Further, all our emails are archived for audit purposes for the duration of our audit obligations.
We can also collect data that you otherwise made public in order to contact you when we think it is relevant for your and our business (journalists, service providers…)
This data processing is based on our legitimate interests and aims at creating collaboration in our fields of activities (article 6.1.f of the GDPR).
We retain those data as long as they are relevant.
How do we protect your personal data?
Your personal data are handled in full confidentiality. We make all necessary effort to take technical and organisational measures that might be required so as to ensure security of your personal data.
Under the General Data Protection Regulation (Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR), you have rights as an individual which you can exercise in relation to the information we hold about you:
- right to request access to your data and rectification of your personal data.
- right to request erasure of your data (right to be forgotten) in the cases described in article 17 of the GDPR;
- right to obtain from us restriction of processing where there is contestation about the data processing for a period enabling to solve the issue;
- right to data portability;
- where the processing of your personal data is based on your consent, you have the right to withdraw your consent at any time. Withdrawing your consent means that we will not make use of your data any longer. However, use made of your data in the past remains valid.
You have the right to object, on grounds relating to your particular situation, at any time to processing of your personal data which is based on our legitimate interests (Article 6(1), (f) of the GDPR). To exercise those rights, please send us an email to firstname.lastname@example.org together with a proof of your identity . Please note that you always have the right to lodge a complaint with the Data Protection Authority of the European country of your choice.